Inditex, the parent company of Zara, and Mango have achieved record sales despite the fast fashion market disruption caused by newcomers Shein and Temu, which offer extremely low-priced items. Spanish retailers have successfully differentiated themselves by focusing on higher-quality products, investing in physical retail spaces, and enhancing the consumer experience.…Read More
Resale has been with us a very long time—at yard sales, on used car lots, in classified ads. What’s changing is the magnitude of the market, boosted to a significant degree by Gen Z consumers and a growing demand for sustainability. GlobalScan, a research and advisory firm, reports that 74%…Read More
For digital retailers, the ability to revise prices swiftly and on a large scale has emerged as a decisive differentiator—especially during periods of inflation, when prices fluctuate more frequently. Many retailers scrape rivals’ websites for price information and use it to set their own prices manually or automatically, often using a strategy…Read More
A friendly, distinguished-looking man appears on the Zoom call for the April Baker Retailing Board meeting. He intones, “Hello everyone. My name is Professor Ethan Mollick… I have been studying startups and entrepreneurship for over a decade and have some thoughts on the subject that I would like to share…Read More
Leonard A. Lauder Honored With Retail Excellence Award A who’s who of luminaries from the retail, fashion and finance sectors turned out on Monday night to honor Leonard A. Lauder with the Retail Excellence Award cohosted by the Baker Retailing Center at the University of Pennsylvania’s Wharton School of Business and…Read More 
US Retail Workers Are Fed Up and Quitting at Record Rates To be a US retail worker in 2023 means fielding an onslaught of growing American anxieties about everything from high prices to politics. Increasingly, some workers say the job isn’t worth the wages. Low pay, erratic schedules and monotonous…Read More 
Shopify Introduces Over 100 New Features, Including AI-based Solutions Shopify has launched over 100 new features to help small business owners be more productive and innovative as part of their Summer ’23 Edition product updates. The updates leverage the power of artificial intelligence (AI), a fee-free business credit card, an…Read More 
Leonard Lauder to Receive ‘Retail Excellence’ Award Leonard A. Lauder, chairman emeritus of The Estée Lauder Companies, will receive the “Retail Excellence Award” for his outstanding contributions to the retail and beauty sectors, along with his philanthropic endeavors in academia, medicine and art. The award is being given by the Jay H. Baker Retailing…Read More 
In China, livestream commerce—selling products via live video on platforms such as Taobao and TikTok—will account for as much as 20% to 25% of online sales in 2023. In the United States, it accounted for $11 billion in sales in 2021, and growth is increasing dramatically. It’s no wonder brands…Read More
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