Our Team

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Jagmohan Raju
ACADEMIC DIRECTOR

Professor Jagmohan S. Raju is the Joseph J. Aresty Professor and the Executive Director of the Wharton-Indian School of Business Program. Professor Raju served as the Chair of Wharton’s Marketing Department for six years, and the Vice Dean for Wharton Executive Education and Wharton Online; also for six years. He led the integration of Wharton Online with Wharton Executive Education and shepherded Wharton Online’s several-fold growth in revenues during his term. He also led the launch of several new Open-Enrollment Programs and Senior Management Programs.

Professor Raju is internationally known for his research on pricing strategies, retailing, managing private labels, short-term price discounts, category

Contact: rajuj@wharton.upenn.edu

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Santiago Gallino

Research Director

Santiago Gallino is The Charles W. Evans Distinguished Faculty Scholar, Assistant Professor at the OID Departament. He is a scholar of operations management (OM) with a particular interest in digital transformation and strategy execution. In regards to applications, Prof. Gallino is passionate about OM challenges in the retail industry. He studies both omni-channel integration and store execution issues in retail. In his research, Prof. Gallino uses field data and econometric tools to study existing operational practices as well as potential operational improvements.

Prof. Gallino holds a PhD in Operations and Information Management and a Master’s in Statistics from the University of Pennsylvania where he was a Fulbright Scholar, an MBA from IAE Business School, and a degree in Electrical Engineering from Universidad de Buenos Aires.

Contact: sgallino@wharton.upenn.edu

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Mina Fader

Managing Director

Mina Fader is the Managing Director of Wharton’s Baker Retailing Center at the University of Pennsylvania. Since joining the Center in 2017, Mina has been instrumental in enhancing its reputation as a global leader in retail knowledge and education. Mina established the Directors’ Council, West Coast Board, and Innovator’s Circle to reflect today’s retail landscape accurately. Before joining the Center, she was Associate Vice President of the Facilities and Real Estate Services Division at the University of Pennsylvania. She also served as the CFO for several organizations, including INTECH Construction, Chestnut Hill Academy, and the Germantown Friends School. Mina received an SB in Chemical Engineering from the Massachusetts Institute of Technology and an MBA from The Wharton School of the University of Pennsylvania.

Contact: faderm@wharton.upenn.edu

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Brittany Franklin

Senior Associate Director, Operations, Finance & Administration

Brittany Franklin is the Senior Associate Director of Operations, Finance & Administration at Wharton’s Baker Retailing Center at the University of Pennsylvania. She oversees the operational efforts of the Center including programs, events, financials, and HR related tasks. Prior to her role at the Center, Brittany worked as an Associate Director of Alumni Networks at Saint Joseph University where she was responsible for enhancing the overall engagement of alumni, specifically managing the Regional and Affinity Chapters as well as their volunteers. She was also responsible for integrating philanthropy into the alumni relations enterprise by developing connections between alumni engagement activities and the fundraising campaign. Brittany has an undergraduate degree from Central Michigan University and an MBA from Wagner College.

Contact: brfr@wharton.upenn.edu

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Destinee Elliott

Program Coordinator

Destinee Elliott is the Program Coordinator at Wharton’s Baker Retailing Center at the University of Pennsylvania. She offers administrative support and project management for day-to-day communications, administration, and event planning activities for the Center. Recognized as a Gucci Changemaker and recipient of the Black Talent in Design and Fashion award, she is passionate about encouraging diversity and inclusiveness through her creative work in fashion and event curation. Prior to her role at the Center, she was an Associate for New Student Programs at Thomas Jefferson University where she also received her Bachelor of Science in Fashion Merchandising & Management with a concentration in Global Brand Strategy.

Contact: destell@wharton.upenn.edu