Leading retail executives reveal a consensus around several key themes shaping the future of the retail industry.
They emphasize the integration of digital and physical retail experiences, the transformative potential of artificial intelligence (AI) and automation, and the enduring importance of physical stores despite the growth of online shopping.
Executives envision a space in retail where technology enhances customer experiences, refines personalization, and streamlines operations, yet they assert the continued relevance of brick-and-mortar stores in fulfilling consumer needs.